Step-by-Step Tech Guide: Integrating FIDS with Samsung VXT CMS P Series and RM P Series

Airports depend on reliable, real-time communication. Travellers want accurate flight updates fast. When they cannot find the right information, it adds stress. For airport teams, that means more questions, slower movement through terminals, and avoidable delays.

This is where VXT’s digital signage platform makes a difference. Integrating Flight Information Display Systems (FIDS) using VXT CMS P Series, with support from the VXT RM P Series, offers a clean, scalable way to manage flight data. This solution ensures information appears across all screens at the airport, on time, in real time.

Table of Contents:

1. What Does Real-Time FIDS Integration Mean?
2. How Do VXT CMS P Series and VXT RM P Series Help Airports?
3. Step-by-Step Guide: Integrating FIDS with Samsung VXT Digital Signage

3.1 Step 1 – Assess Your Current FIDS Setup
3.2 Step 2 – Set Up Your Samsung VXT Environment
3.3 Step 3 – Design Your FIDS Layout in VXT CMS
3.4 Step 4 – Connect Flight Data via API (or Middleware)
3.5 Step 5 – Monitor and Maintain with VXT RM P Series
3.6 Step 6 – Test Your Setup
3.7 Step 7 – Go Live
3.8 Optional Add-Ons for a Small Airport

4. Tech Recap
5. Future Trends in Airport Digital Signage

What Does Real-Time FIDS Integration Mean?

A gate change or delay can affect hundreds of people. When passengers know what is happening, they stay calm and adjust. When they do not, they queue at help desks, clog corridors and miss connections.

Real-time FIDS integration means:

• Passengers get updates instantly, without having to search.
• Screens show relevant information by location: arrivals, departures and delays.
• Airport staff spend less time answering questions.

Clear flight information reduces friction, stress and increases overall satisfaction. It also improves how people move through space. You can check how major international airports enhanced operational efficiency with VXT RM P Series in our latest use case.

How Do VXT CMS P Series and VXT RM P Series Help Airports?

VXT is a digital signage solution built for addressing everyday situations across industries, including aviation, ensuring full control, consistency and reliable data display across all screens.

The VXT CMS P Series offers cloud-based content management. You can schedule, edit and deploy content across multiple displays from one central dashboard. All can be done without the need for a local server, and this also includes real-time flight data information. It is especially useful in hurried environments like security zones, boarding gates and baggage claims.

With the VXT RM P Series, you gain remote monitoring tools that let you track display health, fix issues remotely, and stay in control of your signage infrastructure. This solution works no matter how many endpoints you are managing, solving any potential issues fast.

Key features include:

• Real-time API integration with airline and airport data sources
• Support for various data formats (JSON, XML, CSV)
• Customisable layouts that adapt to local branding or language needs
• Compatibility with most LED walls, LCD panels and outdoor screens, regardless of whether they are manufactured by Samsung or not. Still, it works best with Samsung devices, but if you already have screens from another manufacturer, there is a high chance you do not have to make a new hardware investment. Your existing screen is likely compatible with the digital signage platform. Read more about compatible hardware and devices here.

You can also check how to connect your display to the Samsung VXT in our video.

For travellers, integrated digital signage brings clear benefits: live updates reduce confusion and waiting times, gate changes and delays are communicated instantly. Flight information is also easy to find on displays of all sizes, across the terminal. 

For airport operators, operations run more smoothly with fewer passenger bottlenecks, and staff are not tied up answering repetitive questions. Centralised content control saves time and enables consistent messaging, while there is also the flexibility to display branded content or wayfinding guidance alongside flight information.

Step-by-Step Guide: Integrating FIDS with Samsung VXT Digital Signage

This guide assumes:

• You already have a functioning FIDS or access to real-time flight data from your airline or airport system.
• You are using, or plan to use, Samsung displays (e.g., Samsung QMC or QHC series) or other displays that support the VXT digital signage.
• You want to display dynamic flight data (departures, arrivals, delays, gate changes) on screens around your airport using VXT CMS P Series + VXT RM P Series.
  
  

Step 1 - Assess Your Current FIDS Setup

Before integration, gather key information:

• What system do you currently use for flight data?
  (Is it Airport Operational Database (AODB) based or Flight Information Management System (FIMS)? Custom-built? Provided by a third party?)
• How is data made available?

Common formats:

• REST API or XML/JSON feed (ideal)
• CSV or flat file (can work with middleware)
• Manual entry via a CMS (less ideal and not recommended, but possible)

If you do not have a FIDS provider with an API, you will need to work with a developer or middleware platform to convert your data into a usable format. If you need any help, our team is here for you - contact us here.

Step 2 – Set Up Your Samsung VXT Environment

1.     Purchase and register your Samsung VXT-compatible displays.
   Ensure the displays are part of the QxC, QxB, QxH or OMR/OHB series that support this digital signage platform.
2.     Create your VXT account on the Samsung VXT platform.
   Go to: https://www.vxtservices.com/pricing
   Choose a subscription tier with access to CMS P Series and RM P Series.
3.     Assign licences to your displays.
   Use multi-screen enrolment via serial number or bulk import.
   Set screen tags for location or purpose (e.g., "Gate A1", "Departures Hall").
4.     Install the VXT player app (if not factory-installed).
   This allows the display to be controlled and updated from the platform’s dashboard.

Step 3 - Design Your FIDS Layout in VXT CMS

VXT CMS P Series includes built-in design tools:

•  Use the drag-and-drop editor to design your FIDS layout or ready made templates and add zones for:

o   Departures/arrivals board

o   Clock and time zone information

o   Airline logos or gate icons

o   Emergency or weather alerts

Use templates or start from scratch, as the platform supports:

• Text, tables and ticker zones
• Embedded content (e.g., iframes, HTML widgets)
• Dynamic scheduling for day/night themes or peak travel hours

Step 4 - Connect Flight Data via API

If your FIDS provides an API (preferred):

1.     Create a data integration module (this may require a developer):

o   Query your API regularly (e.g., every 30 seconds or 1 minute)

o   Format the flight data into a structure VXT can use (JSON/XML/HTML)

2.     Use an HTML widget inside your VXT layout to display live data:

o   You can embed a responsive webpage or dashboard that updates in real time.

o   Tools like Grafana, Datawrapper or custom frontends work well here.

Step 5 - Monitor and Maintain with VXT RM P Series

VXT RM P Series gives you a strong remote control:

• Monitor screen health (connectivity, temperature, uptime)
• Receive alerts for any offline displays or errors
• Schedule power cycles and content updates
• Secure your network with enhanced features like single sign-on and private certificates protecting your content and network

This is particularly helpful in small airports where IT resources are limited and screens are spread out.

Step 6 - Test Your Setup

•  Simulate flight changes (delays, gate swaps) and check how quickly the updates appear.
• Test different screen locations (gates, lounges, arrivals) to verify performance.
• Use the Sync Play feature to coordinate updates across displays.

Step 7 - Go Live

Once tested:

• Deploy your VXT layouts across your terminals.
• Use dynamic scheduling for peak times (e.g., more frequent updates during busy periods).
• Keep content engaging by including weather, news tickers, airport branding, and safety messages alongside flight data.

Optional Add-Ons for a Small Airport

• Emergency messaging

Interrupt flight data with urgent alerts using the platform’s remote override option.

• Multilingual content

Create layout versions for different languages (or zones by audience).

• Advertising zones

Add sponsorship or retail information to offset costs or even earn revenue.

Tech Recap

If you are managing a small airport and planning to integrate your existing FIDS - Flight Information Display System (AODB or FIMS) with the VXT CMS P Series and RM P Series, you are already heading in the right direction to improve passenger communication, operational efficiency and visual consistency across your terminals.

To begin, assess your current FIDS setup. It is important to know how your flight data is structured and delivered. Ideally, your system offers a REST API or data feed in CSV/XML/JSON format. This allows the platform to automatically pull and update flight information in real time.

Once you have established access to real-time data, set up your Samsung VXT environment. This means registering your compatible displays (e.g., QMC, QHC or OMR series), assigning them licences, and enrolling them into your digital signage dashboard with descriptive tags like “Departures Gate” or “Arrival Lounge”.

From there, the VXT CMS P Series lets you design FIDS layouts using built-in drag-and-drop tools. You can create layouts with tables for flight information, ticker zones for updates, clocks, airline logos and emergency banners. Check out the detailed guide on how to use Samsung VXT Widgets here. The real integration happens when you use embedded HTML widgets or iframes to connect live data to your layout.

Regardless of whether you are using an API directly or a middleware dashboard (e.g., Grafana or custom-built views), the flight data will populate your screens in real time. Remote management through RM P Series keeps everything running smoothly as you will get alerts if a display goes offline, can reboot devices remotely, push updates in bulk, and secure access via certificate management.

Before going live, test everything. Start with simulating a gate change, monitoring update speed, and verifying display sync across zones. Once ready, deploy your layout with dynamic scheduling to handle busy or low-traffic periods. You can also add optional features like multilingual support, emergency overrides or retail advertising to enhance both passenger experience and cost-efficiency.

The entire system is scalable, reliable, and built for lean airport teams. For help getting started, contact us and we will walk you through setup, integration and layout creation adapted to your FIDS provider and operational needs.

Future Trends in Airport Digital Signage

Airports are moving fast towards smarter, more responsive digital signage. One big trend is personalised, interactive displays. Instead of just showing static flight information, screens will respond to touch, gestures or mobile inputs, helping passengers find gates, restaurants or flight updates. Behind the scenes, AI and machine learning will help predict crowd flow and adjust what is shown in real time.

Augmented reality (AR) is also entering the picture, especially for wayfinding. Instead of staring at maps, passengers could use AR on their phones to get visual cues overlaid on the terminal, helping them steer faster.

Smart advertising is starting to make waves at small airports. With tools like digital screens, AI, and already mentioned AR, brands can show the right message to the right people at the right time. These airports might be smaller, but with longer wait times and fewer distractions, they offer great opportunities to connect with customers. As technology becomes more affordable, even regional and smaller airports can deliver personalised to engage campaigns to their prospects.

There is also a clear push for greener displays. Airports are switching to energy-efficient LED screens and more sustainable materials as part of broader efforts to reduce their carbon footprint.

Accessibility is improving, too. Expect more multilingual support, clearer visuals and audio cues. These enhancements make screens more useful for all travellers, including those with disabilities.

In short, digital signage in airports is becoming more intelligent, connected and helpful. The focus is shifting from just broadcasting information to guiding, supporting and engaging passengers throughout their journey.